Transforming Scheduling in Albany: A Bold Approach that Paid Off

Introduction To meet the demands of post-COVID ridership growth, the Capital District Transportation Authority (CDTA) needed to expand their services while navigating many significant challenges at once: Ongoing driver hiring and retention challenges limited their ability to scale operations Loss of key experienced schedulers left the internal team understaffed and lacking in critical scheduling expertise […]

How CSched is Transforming Riverside Transit Agency’s Scheduling Capacity

Introduction Following the departure of a key scheduler, Riverside Transit Agency (RTA) faced a gap in internal resources and expertise. For over a decade, RTA had relied on CSched’s Rent-a-Scheduler service for expert scheduling support and long-term strategic guidance. However, as operational pressures mounted, they were looking for a way to become more self-sufficient by […]

How Metro Transit Transformed its Scheduling through CSched’s Audit and Training Services

Context Celebrating a decade-long collaboration, Metro Transit and CSched are proud of their shared journey. This case study revisits the transformation that shaped Metro Transit Scheduling Team into an influential partner to the whole Metropolitan Council organization. With support from CSched, the Metro Transit Scheduling Team developed a comprehensive and deeper understanding of scheduling practices […]